Privacy Policy
We value your privacy. This policy outlines how CascadePrairieWay gathers, uses, and safeguards your personal information when you use our creativity platform.
Last Updated: February 10, 2025
Information We Collect
When you engage with our drawing fundamentals platform, we collect various kinds of data to tailor your learning journey and improve our services.
Personal Information
We gather information you provide directly when creating an account or reaching out to us. This includes your name, email address, phone number, and any messages you submit via contact forms. When you sign up for our drawing courses, we also collect details about your artistic background and learning objectives.
Usage Data
We automatically collect information about how you use our site and learning platform. This includes pages you visit, time spent in different sections, completed drawing exercises, and technical details such as your IP address, browser type, and device information.
We never collect sensitive personal information such as financial data, health records, or government-issued IDs without explicit consent for specific purposes.
Cookies and Tracking
Our site uses cookies and similar technologies to enhance your browsing experience, remember preferences, and analyze site performance. You can manage cookies through your browser settings.
- Essential cookies for site functionality
- Analytics cookies to understand usage patterns
- Preference cookies to recall your choices
- Marketing cookies for relevant content delivery
How We Use Your Information
Your personal data helps us deliver high-quality educational content and keep our drawing platform running smoothly. We are dedicated to using your information responsibly and only for legitimate purposes.
Educational Services
We use your information to grant access to drawing courses, monitor your progress across skill levels, and tailor learning recommendations to your artistic interests and abilities. This personalization aims to create more effective paths for developing your drawing fundamentals.
Communication and Support
Your contact details enable us to respond to inquiries, share important course updates, and provide technical support when needed. If you’ve opted in, we may also send periodic newsletters about new drawing techniques, showcased artwork, or platform improvements.
Platform Improvement
Usage data helps us identify which drawing exercises are most beneficial, spot areas where students struggle, and develop new content to address common learning challenges. This analysis is performed in aggregate to protect individual privacy while enhancing our educational approach.
We never sell your personal information to third parties. Your data is used solely to improve your learning experience and our educational platform.
Legal Compliance
In certain cases, we may use or disclose your information to comply with Canadian privacy laws, respond to legal requests, or protect the rights and safety of our users and community.
Information Sharing and Disclosure
We enforce strict controls on how your information is shared and take privacy seriously in all our business relationships.
Service Providers
We collaborate with trusted third-party service providers who help us operate our platform, process payments, send emails, and offer customer support. These providers access only the information needed for their services and are contractually obligated to protect your privacy.
- Cloud hosting services for secure data storage
- Email service providers for course communications
- Analytics providers for website performance insights
- Payment processors for course enrollment transactions
Business Transfers
If CascadePrairieWay engages in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you by email and explain any changes to how your data is handled.
Legal Requirements
We may disclose your information when required by Canadian law, a court order, or government request. This includes situations involving potential threats to safety, fraud investigations, or violations of our terms of service.
Your Rights and Choices
Under Canadian privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have specific rights regarding your personal information.
Access and Correction
You can request access to the personal information we hold about you and ask us to correct any inaccuracies. We’ll provide this information within 30 days of your request, subject to certain legal exceptions.
Data Deletion
You may request deletion of your personal information, and we’ll comply unless we have legitimate grounds to retain it for legal compliance, fraud prevention, or legitimate business purposes. Deleting your account will remove access to your course progress and stored artwork.
To exercise any of these rights, contact us at [email protected] with "Privacy Request" in the subject line.
Marketing Communications
You can unsubscribe from our marketing emails at any time using the unsubscribe link in each message or by contacting us directly. You will still receive essential communications about your account and course enrollment.
Cookie Management
Most web browsers let you manage cookies through their settings. You can choose to accept all cookies, block certain types, or be prompted before cookies are stored. Blocking essential cookies may affect website functionality.
Data Security and Retention
We implement comprehensive security measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction.
Security Measures
Our security practices include encrypted data transmission, secured server environments, regular security audits, and restricted access controls. We use industry-standard SSL encryption for all data transfers between your device and our servers.
- 256-bit SSL encryption for data transmission
- Secure cloud storage with encrypted databases
- Regular security vulnerability assessments
- Multi-factor authentication for administrative access
- Employee training on privacy and security practices
Data Retention
We keep your personal information only as long as needed to provide our services, comply with legal obligations, or resolve disputes. Account data is typically retained for three years after closure, while course progress data may be kept for up to seven years for educational records.
International Transfers
Although our main operations are in Canada, some service providers may process data in other countries. We ensure adequate protections through contractual safeguards and adherence to Canadian privacy requirements for cross-border data transfers.
Despite our security measures, no method of internet transmission is completely secure. We encourage you to use strong passwords and keep your account information confidential.
Children's Privacy
Our drawing platform welcomes learners of all ages, and we take special care to protect the privacy of younger users in accordance with Canadian privacy laws.
For users under 18, we require parental consent before collecting personal data. Parents or guardians may review their child’s information, request corrections or deletion, and withdraw consent at any time.
Parental Controls
Parents have the right to review any personal information we’ve collected from their child, request that we delete this information, and refuse further collection or use of their child’s data. We provide clear mechanisms for exercising these rights.
If you believe we have unintentionally collected data from a child under 18 without proper parental consent, please contact us immediately so we can take appropriate action.
Changes to This Policy
We may periodically update this privacy policy to reflect changes in our practices, technology, legal requirements, or other factors. Significant changes will be communicated by email or through prominent notices on our website.
Minor updates may be posted without individual notice, so we encourage regular review of this policy. The "Last Updated" date at the top indicates when the most recent changes were made.
Your continued use of our platform after policy changes indicates your acceptance of the updated terms. If you disagree with any changes, you may stop using our services or contact us to discuss your concerns.
Contact Information
For questions about this privacy policy or to exercise your privacy rights, reach us at:
CascadePrairieWay
Drawing Room Lane, London, NW8 9AY, United Kingdom
Phone: +44 20 7946 0958
Email: [email protected]